Our Policies &
Guarantee to You.
Relax, You Are in Good Hands
Our Kelowna Home Cleaning Policies:
Covid-19 Policies: COVID-19 has become worldwide pandemic. In light of this, we want to assure all our customers that we take this matter very seriously and we guarantee to do our part to keep you and your loved ones safe. Facemasks and proper PPE are worn at all times in your home. Please give us a call if you have any questions.
We will not be able to service your home if someone in your house has tested positive for COVID-19 or is currently under quarantine awaiting results. It’s due to the severity of COVID-19 and we don’t want to risk it to anyone of our customer or workers. We are very sorry for this inconvenience.
Cancellation Policy: To cancel a scheduled clean, you must provide at least 24 hours notice before the appointment time, otherwise a $60 charge will be applied to your next bill. Thank you for understanding.
Our Get It Right Cleaning Services
Get It Right Cleaning Services has been providing impeccable residential housecleaning services to the Kelowna Area since 2017. We are your local established Kelowna company that offers a flexible and customized maid service.
We pride ourselves on being a cleaning company that gets the project cleaned right. When you book with us, you can be rely that all of the cleaners that are with Get It Right are trained professionals cleaners with an eye for detail. You can relax knowing that, through us, your place will always be neat and clean when were done.
In order to provide our clients with the best cleaning experience possible and ensure your home is in good hands, we perform an extensive background check and interviews for our cleaners prior to any employment.
Your home is a sanctuary and your office is oftentimes a second home. In addition to background checks, Our Kelowna Maids are trained with our in depth detail-oriented cleaning training program, so we can provide you with unmatched service.
We also offer our 100% Satisfaction Guarantee for your home cleaning services. While its our mission to provide the best service from the get go, if for some reason your not satisfied with the job the team has done, please reach out and address your problem so we can come up with a solution with you.
You don’t have to worry about cleaning up after the mess. We can handle the dirty work. Feel free to ask us for a free quote.
8 Guarantees Covered by our Services:
- You will never have to sign a contract with us. We only charge based on our maid’s hours it takes to clean your place.
- We guarantee that our team members have passed a criminal background check and are polite, honest, and presentable at all times.
- We guarantee we are insured and liable.
- We guarantee outstanding customer service, thorough and immediate response to customer’s needs and issues, and prompt resolutions and follow-ups to all situations.
- We guarantee security. Our team members are trained in securing your building keys and security codes.
- We guarantee a personalized cleaning service program designed to clean your home or building with the utmost efficiency. This program takes into account your specific cleaning services needs and addresses the particular cleaning priorities you set out with our cleaners.
- We guarantee that we are knowledgeable about cleaning techniques, products, and equipment to maintain your home or building.
- We guarantee confidentiality in regards to your personal information and anything we see at the clean. We do not share information about your business, read documents, disrupt paperwork, or access computers.